As part of your preparation for this assessment, research peer-reviewed articles on strategies for effective leadership in the midst of such diversity. Some articles are provided as suggested
resources, but you are encouraged to refer to other articles of interest and insight. In particular, for this assessment:
Research the GLOBE study, a prominent cross-cultural research project often referred to by today’s leaders and scholars. “GLOBE” is an acronym for “Global Leadership and Organizational Behavior
Once you have viewed ideas around multicultural intelligence, read and reference peer-reviewed journal articles.
The Resources section contains a wealth of information and links about cultural competence and videos that may help bring clarity and assist with the application of ideas. There are three cultural
competence quizzes based on real-life business scenarios that also might give you insights for the assessment.
Then, choose one of the following options on which to base your assessment:
Describe and analyze a work scenario from your own experience in which there was a lack of diversity awareness or cross-cultural competence:
Analyze your own role as a leader in a particular situation or analyze the role of another person leading.
The situation could be in a family, sport, workplace, or community context.
Analyze this case study:
Isabella, a 40-year-old, second-generation Latina from Minneapolis, is a human resources manager for an American manufacturing company. The company has a manufacturing plant in Shanghai, China, and
Isabella’s mentor urges her to accept a three-year transfer offer, since international experience is required for the company’s promotional track to VP.
Isabella has reservations about accepting the assignment. Her job would be to lead a HR Big Data initiative to improve operational performance and talent acquisition, which is her area of
expertise. She would also be charged with helping the team develop multicultural leadership practices.
However, although the management team in Shanghai acknowledges the need for improvement in these areas, they are skeptical about the value of the initiative and are resistant to change. The plant’s
team consists of American white men ages 50–65; two German women ages 35–45; and Chinese, Indian, and Pakistani men, ages 22–55. The team members ages 22–35 are using the online platform well.
However, key leaders Joe and John, ages 55 and 57, who are old friends, have hired many friends from their college fraternity and all go to sporting events together. Gertrude, one of the German
women, has complained to HR that she is often excluded from team meetings, and her voice is not heard on important issues.
Isabella knows it will benefit the company’s strategic position to transform HR decisions for employee management and reporting using analytics-driven, evidence-based decisions; solidify the HR
department as a vital business function, and make—or break—her career. Isabella needs to develop an action plan for how she will implement these initiatives.
Based on your review of literature and your understanding of the situation, complete the following:
Analyze the example case study or real-life leadership situation for the leader’s response (or lack of response) to diversity issues.
Analyze the dimensions of the GLOBE study that were involved (including uncertainty avoidance, power distance, collectivism, gender egalitarianism, future orientation, humane orientation, et
Describe three missed opportunities to promote multicultural leadership in a specific situation.
Recommend evidence-based strategies that enhance a leader’s capacity to promote multicultural leadership.
Use at least three peer-reviewed journal articles to support your response.